When I started in the job market, interviews were "Can you do the job, and can you learn what we need you to learn, and maybe help teach others eventually?" *Shakes cane at today's darn kids*
Now, it's "Tell me how you handled this situation" and many times, it's a situation I've never come across, or something I seriously had no way TO handle because of the way whichever company I had worked for previously had been run.
"Tell me about a time you went out of your way to get a customer what they needed."
In the factory, you did what the lead told you, and if you exceeded your instructions you were written up or fired. Heck, you could be written up for saying "Lead in this area says they need this, boss" because that was insubordinate, even though you were just relaying a message.
Situations like that, how should the "interviewee" answer? Full-out truth, which sounds like an excuse, or fabricate something which is lying, or say "Here's how I think I would handle this fabricated situation"?